If the game keeps freezing/not loading please follow the steps below to resolve the issue:

• Shut down all other running applications on your desktop computer as they can affect the game's performance
• Check that your Adobe Flash Player is up to date. Please click here to download the latest version to your computer
• We also recommend resetting your browser, deleting your cookies and clearing your cache. This can all be done via your browser's settings menu
• If you have multiple browser windows or tabs open, please try closing all of them and then refresh the page to load the game
• Finally try restarting your computer.